Sheraton Porto Hotel & Spa

My flight was cancelled and so I had to rapidly find a hotel for the night. This was available and the staff were brilliant. They made me feel welcome and calm. The bed was comfortable. There was a shower and a bath which seems silly to note but they were separate. The room was well designed with thoughtful touches. The staff explained how to use everything and they were prompt and professional. Breakfast had a wide selection including vegan and gluten free options clearly signposted. The room was quite clean. I only saw a couple of hairs that were definitely not mine. A beautiful lobby space with artwork and plenty of chairs. There were two outdoor terraces. There were two decent sized single beds and a spa which I unfortunately could not use due to time. This was the perfect hotel to calm me after a stressful day.

We loved the place! Me, my wife, and 2.5 Year old Baby were staying here our first time in Porto. The rooms are exceptional and clean, they staff super friendly especially Ana Sofia and Francisca, both were super accomedating and very helpful in anything we needed. They made our stay in Porto amazing and we will definitly be back. After our expereince here I don't want to stay in any other place except for the Sheraton. The staff here are a model of what a 5 start hotel should be like. If I could I would give the place a 10 out of 10. BTW the breakfast and dinner is awesome with a ton of variety and friendly staff as well. During the day the have a snack bar and sometimes they have live music in the bar.

Spacious and comfortable. Good breakfast.

Beyond exceptional receptionist facilitating early check-in as was very tired and also someone to help me with the safety box in the room in less than 5 mins. Exceptional staff attention as well at the bar, concierge. Everyone is very friendly and professional, smiling and helpful.

The property was great, very nice! The rooms were clean and spacious. Very good hotel!