Sheraton Porto Hotel & Spa
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客人怎么说
My flight was cancelled and so I had to rapidly find a hotel for the night. This was available and the staff were brilliant. They made me feel welcome and calm. The bed was comfortable. There was a shower and a bath which seems silly to note but they were separate. The room was well designed with thoughtful touches. The staff explained how to use everything and they were prompt and professional. Breakfast had a wide selection including vegan and gluten free options clearly signposted. The room was quite clean. I only saw a couple of hairs that were definitely not mine. A beautiful lobby space with artwork and plenty of chairs. There were two outdoor terraces. There were two decent sized single beds and a spa which I unfortunately could not use due to time. This was the perfect hotel to calm me after a stressful day.
Claudette
2025年6月
Exceptional service from all the hotel staff - nothing was too much trouble for the Reception team; the top-hatted door man was great hailing taxis; always helpful at the New Yorker bar; the lady with the coffee at breakfast; too many to mention. Real five star service and standard.
Desmond
2025年6月
We loved the place! Me, my wife, and 2.5 Year old Baby were staying here our first time in Porto. The rooms are exceptional and clean, they staff super friendly especially Ana Sofia and Francisca, both were super accomedating and very helpful in anything we needed. They made our stay in Porto amazing and we will definitly be back. After our expereince here I don't want to stay in any other place except for the Sheraton. The staff here are a model of what a 5 start hotel should be like. If I could I would give the place a 10 out of 10. BTW the breakfast and dinner is awesome with a ton of variety and friendly staff as well. During the day the have a snack bar and sometimes they have live music in the bar.
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2024年9月
One of the best hotels we stayed at. We stayed at a nice and comfortable suite on the top floor. There's a large balcony and large bathroom. Everything looked clean and fresh. Fresh fruits served on our arrival. Very tasty breakfasts, a nice restaurant/bar with a good choice of food, an absolutely fabulous spa - one of the best in the class - and finally, very friendly and professional staff.
Boris
2024年10月
Spacious and comfortable. Good breakfast.
Shanthi
2024年8月
We like everything, the lounges, the Bedroom the service. All the staff were really friendly and polite.
Patrice
2025年7月
Beyond exceptional receptionist facilitating early check-in as was very tired and also someone to help me with the safety box in the room in less than 5 mins. Exceptional staff attention as well at the bar, concierge. Everyone is very friendly and professional, smiling and helpful.
Dorine
2025年1月
I liked the room, the bed, the large bathtub separate from the shower cabin and overall luxury atmosphere. Gym was also nicely equipped and open 24hrs. For the club floor, there was a nice lounge and room was spacious.
Snow
2023年8月
The property was great, very nice! The rooms were clean and spacious. Very good hotel!
Joel
2025年7月
The staff were all lovely , they kept a parcel safe for us with our clothes in that we sent forward 3 weeks before. Even though we cancelled our stay at that point. Before re-booking. Cost was about €150 euros not bad for 5 star. The hotel is clean and the food is very good. The spa is nice. Nice area. Beautiful rooms with a good bath and lots of room.
Davy
2024年7月